Frequently Asked Questions
Everything you need to know about your Stitch Spring experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Fit Note' section for specific garment measurements.
What is your shipping policy?
We offer standard and expedited shipping options. Standard shipping usually takes 5-7 business days, while expedited takes 2-3 business days. Free standard shipping is available on all orders over $75.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your request.
How should I care for my Stitch Spring garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of each piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. International shipping rates and delivery times are calculated at checkout based on your location.